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Import taxes and customs duties/fees

For buyers located outside the UK, we do not collect any taxes at checkout.

Most imports into your country will be subject to payment of import VAT/taxes, and other duties/fees. These will be requested by and payable to the delivery company on import, therefore it is important to understand your country’s tax rates and import customs regulations before committing to buy from our webshop.

Due to automated shipment generation processes we have in place, as well as our own obligations as a responsible exporter of goods from the UK, we are unable to make any ‘undervalue’ customs declarations, nor will we able to change the nature or ‘description’ of goods being exported.

In most countries, it is considered a criminal offence to make false customs declarations in order to avoid paying import taxes.

In the event that a package is returned to sender due to failure to pay import tax/duties, we reserve the right to deduct outbound and return shipping costs we get charged from the full refund.

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